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Changes to long-term M&S Contracts

October 25, 2017

 

With the release of SketchUp Pro 2018, from 7 November 2017, customers will no longer be able to purchase 2 and 3-year Maintenance and Support contracts.

 

Going forward, the maximum term for an M&S contract will be 15 months

 

Examples:

  • An end-user who has 3 months until their M&S expires can purchase an additional 12 months

  • An end-user who has 5 months until their M&S expires can purchase a maximum of 10 additional months

  • An end-user who has 16 months until their M&S expires will not be able to extend their contract at that time

The future price list with updated SKUs can be found here.

 

Important: Partners will still be able to complete orders of 2 and 3-year Maintenance and Support contracts up until 25 November 2017, to do so they must contact their channel manager.

 

Any questions? Please contact your channel manager.

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